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Senior Head of & NPS Activation - Remote

Remote / Online - Candidates ideally in
Rochester, Olmsted County, Minnesota, 55901, USA
Listing for: UnitedHealth-Grou
Remote/Work from Home position
Listed on 2026-06-25
Job specializations:
  • Management
    Business Analyst
Salary/Wage Range or Industry Benchmark: 159300 - 273200 USD Yearly USD 159300.00 273200.00 YEAR
Job Description & How to Apply Below
Position: Senior Head of Experience & NPS Activation - Remote

United Health Group seeks a Sr Director, Head of Experience and NPS Activation for Optum Financial. This remote position involves setting the Employer experience strategy and leading a team focused on optimizing customer journeys and improving NPS.

The ideal candidate will have over 5 years of leadership in customer experience and analytics, aligning strategies that influence enterprise decisions and drive improvements across business functions.

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Position Requirements
10+ Years work experience
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