Project Manager II

Working Conditions

Work Environment(s):
Indoor/Office, Community, Facilities/Security, Outdoor Exposure

Member/Patient Facing:
No, Telephonic, In Person

Hazards:
May include, but not limited to, physical and ergonomic hazards.

Equipment:
General office equipment

Travel:
May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Work Location:

Work from home

$ - $

Bonus - SIP Target, 5% Annual

Planning and Development

• Develop project plans that outline components, communications, milestones, priorities, needs and resources.
• Organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration.
• Work collaboratively in analyzing business needs to identify potential technical solutions and process impacts to inform business case and project proposals and project plans.

Project Management

• Apply senior level skills in leading stakeholders; act as a resource to project team members.
• Monitor and regularly communicate project status to Sponsors, Business Owners and other stakeholders, helping to ensure progress toward completion.
• Make formal and informal presentations and reports, providing updates and other relevant information on the status of projects.
• Represent the organization regarding project status and alignment with strategic plans; facilitate and work effectively to develop consensus within divergent groups and/or groups with divergent viewpoints.

Quality Assurance

• Identify potential difficulties and/or barriers to project goals and take steps to mitigate or avoid them.
• Ensure compliance with all applicable standards, policies, laws, rules and regulations outlined in the project plan.

Implementation

• Employ advanced change management techniques to facilitate the adoption of the project.
• Track large scale project costs and identify variances from project plans.
• Develop and recommend operational processes and/or process improvements including supporting information systems.

Documentation and Evaluation

• Maintain appropriate records, information, documentation and reports.
• At the time of project completion, close files and review records to ensure documentation is appropriate and complete.
• Facilitate the evaluation of progress and challenges following implementation, identifying potential system or process improvement opportunities.
• Provide subject matter expertise and guidance for implementation, configuration and on-going support of internal systems, technology, and analytics.

Experience and/or Education

• Minimum 5 years’ related experience, including minimum 4 years managing projects; experience should include:
• Independent leadership of a variety of medium and large-scale projects, as well as leadership on occasional enterprise-wide, complex projects
• Minimum 2 years’ experience leading complex information systems projects

• Scrum, Agile, and/or Project Management International (PMI) Project Management certification
• 3 or more years’ experience in health plan operations
• Experience w/ technical and non-technical teams and projects as a Project Manager.
• Experience leading and/or facilitating cross functional teams.
• Smartsheets experience
• Change Management experience
• Service Now experience
• 40% of Project Management experience with Operations

Knowledge

• Expert knowledge of principles, methods, and techniques of project management and effective organizational change management
• Knowledge of multiple project management frameworks, specifically variations of both agile and waterfall development methods
• Understanding of multiple health plan functions and system implications preferred

Skills And Abilities

• Ability to apply process improvement and redesign principals and techniques such as Lean, PDSA, or Six Sigma
• Expert ability to develop a formal and detailed project plan aligned with established timeline and budgetary guidelines
• Advanced ability to lead and motivate peers, cross-functional partners and management toward project goal attainment
• Excellent ability to manage…