Senior Director, Customer Success — Remote Growth Leader
Remote / Online - Candidates ideally in
Beckley, Raleigh County, West Virginia, 25802, USA
Listed on 2026-06-26
Beckley, Raleigh County, West Virginia, 25802, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-06-26
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Genesys is seeking a Sr. Director in Customer Success Management to lead a team dedicated to customer growth and retention. The role requires significant experience in SaaS CSM and involves strategies to ensure customers achieve their business outcomes effectively.
The ideal candidate will possess strong leadership skills, extensive experience in customer success management, and a passion for driving customer loyalty through effective team leadership and cross-functional collaboration.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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