Aftersales Supply Chain Strategic Operations Manager

Overview

Drives supply chain strategies for Fixed Operations (service parts and accessories) by fostering relationships with suppliers and internal stakeholders (including Subaru Corporation [S ]/Subaru of Indiana Automotive [SIA]), ensuring overall efficiencies and driving continuous improvement to support business growth and operational excellence. The role requires a strategic, analytical, and results‑oriented mindset to drive efficiencies, improve performance, and manage risks while ensuring availability and profitability of parts and accessories.

• Drive and refine long‑term strategic initiatives to optimize the Fixed Operations supply chain process, reduce costs, and improve operational performance across all segments of the supply chain which include Service Parts and Accessories Inventory Planning, Parts Information Coordination, Export, and Regional Distribution Center (RDC) network.
• Work closely with the Parts and Accessory Planning leadership to strategically align the demand planning process with multiple Subaru of America (SOA) teams and functions.
• Foster collaborative relationships with the Parts Sales, Marketing, and Pricing teams to ensure accurate forecasting and demand fulfillment.
• Drive initiatives to reduce excess inventory while ensuring the continuous flow of parts and accessories to meet customer demand.
• Identify supply chain risks (e.g., supply disruptions, cost fluctuations, geopolitical factors) and develop mitigation strategies to ensure continuity of operations.
• Manage the utilization of advanced analytics and supply chain management software to monitor key performance indicators (KPIs), identify areas for improvement, and oversee supply chain communication strategy to internal/external stakeholders (including senior leadership).
• Foster a collaborative and results‑driven environment for direct reports, setting clear expectations and performance goals.
• Promote a positive and inclusive team culture that drives innovation and continuous improvement.

• Provide high‑level oversight of the supply chain Information Technology (IT) project prioritization process.

• Knowledge, expertise, and experience with supply chain strategies, logistics, procurement, inventory management, and demand planning.
• Strong analytical abilities with preferred proficiency in supply chain software (e.g., Kinaxis, Oracle, or similar systems) and advanced Excel skills.
• Leadership capabilities, with experience leading and mentoring cross‑functional teams.
• Excellent communication, interpersonal, and presentation skills.
• Demonstrated leadership and collaboration skills and ability to manage competing priorities in a complex and dynamic environment.
• Strategic thinking skills with a focus on continuous improvement and problem‑solving.
• Strong project management skills and the ability to lead complex initiatives.
• APICS Certified in Planning and Inventory Management (CPIM) certification preferred;
  Six Sigma (Green or Black Belt) certification preferred.

Bachelor’s degree with 10–12 years of relevant experience required.

• Office
  
  Location:
  
  Camden, NJ (Greater Philadelphia Area)
• Hybrid Role: Remote work 2 days per week (after 90 days) – Wednesdays & Fridays
• Required Travel: Up to 50% domestic

The recruiting base salary range for this full‑time position is $118,200 – $150,000 per year. The role is bonus‑eligible, with a target bonus percentage based on performance.

Subaru offers a comprehensive benefits package:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401(k) Match Offerings
• 15 vacation days, 5 floating holidays, 5 sick days, and 9 company holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs

Learning & Development:

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal mentorship program
• Linked In Learning license