Chief Operating Officer

Hartford, United States

• Location:
  
  Hartford, United States
• Company: RM Staffing B.V.
• Job reference: aa
• Posted: 21.05.2026

We are seeking a Chief Operating Officer (COO) to oversee day‑to‑day administrative and operational functions of the business. Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high‑performance culture across all departments.

• Operational Leadership & Management:
  Oversee daily operations across critical departments such as Operations, HR, IT, and other core functions.
• Process Optimization:
  Design, implement, and continuously monitor standardized procedures and workflows to maximise efficiency and productivity.
• Risk Management:
  
  Identify, evaluate, and mitigate key operational risks to ensure compliance, business continuity, and organisational stability.
• Strategic Planning & Execution:
  Translate the CEO’s long‑term vision into clear, actionable operational plans and departmental targets.
• Performance Monitoring:
  Establish, track, and analyse key performance indicators (KPIs) and metrics, reporting insights to the CEO and recommending corrective actions.
• Growth & Scalability:
  Lead initiatives that build the necessary infrastructure, technology, and organisational structure to support sustainable company growth.
• Financial & Resource Stewardship:
  Collaborate with the CFO to manage the operating budget, control expenses, and identify opportunities to improve cost efficiency and profit margins.
• Resource Allocation:
  Manage and allocate internal resources (personnel, technology, and capital) to support strategic projects and operations.
• Talent & Culture Development:
  Mentor department heads and senior leadership, fostering accountability and continuous professional development.
• Culture Champion:
  Act as a champion for the company’s core values, ensuring the internal culture supports high performance and drives employee engagement and retention.

• Experience:
  
  Minimum 4+ years of progressive leadership experience, scaling operations, and managing complex cross‑departmental functions.
• Leadership:
  Demonstrated ability to mentor senior management, lead large teams, and foster a culture of accountability and high performance.
• Process Knowledge:
  Expert knowledge of process improvement methodologies (Lean, Six Sigma) and strategic planning frameworks.
• Education:
  
  Bachelor’s Degree in Business Administration, Operations Management, or related field.
• Certifications:
  
  Executive Leadership, Strategic Management, or Process Improvement certifications (e.g., Lean Six Sigma Black Belt) are highly beneficial.

• Strategic Impact:
  Opportunity to directly influence and execute the company’s core business strategy alongside the CEO and Board.
• Executive Leadership:
  Chance to lead and mentor a high‑calibre team across all major operational units.
• Collaborative Team Culture:
  Focused on innovation and learning.
• Flexibility:
  Remote working options available.