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Remote Head of Service Design & Strategy
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-06-28
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-06-28
Job specializations:
-
Management
Healthcare Management, Change Management
Job Description & How to Apply Below
Humana is seeking a Director of Service Design to lead complex initiatives across insurance, digital, operations, and clinical teams. This role focuses on creating service strategies that enhance member experiences and ensures service deliverability.
The ideal candidate has over 10 years of experience in service design, including managing service designers and has a strong background in both digital and offline service delivery. Occasional travel to Humana's offices is required.
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