Manager, Laboratory Biotech Services - Remote

Job Summary

Lead the day-to-day direction of a Client Delivery Team to achieve client and company goals while supporting staff development and operational excellence. In this role, you will drive compliant study execution, strengthen client relationships, and step into project management responsibilities as needed to ensure high-quality delivery.

• Lead assigned staff and oversee daily team activities in line with organizational policies and applicable regulations
• Coach, mentor, and develop team members while supporting performance management and professional growth
• Drive continuous improvement in project delivery processes to promote consistent, high-quality customer service
• Ensure studies are planned and executed in accordance with FDA, ICH, and/or EMEA guidelines and Good Clinical Practice requirements
• Build and maintain strong sponsor relationships while serving as a liaison between Project Services, internal teams, external vendors, and clients
• Participate in customer meetings, bid defense activities, and governance discussions to support new and repeat business
• Monitor productivity, quality, and contract performance metrics and report outcomes to leadership

• Bachelor’s Degree in Life Sciences and/or related field preferred
• Minimum 4 years of experience in clinical trials/hospital-funded research, project management or laboratory environment
• Demonstrated computer proficiency with Microsoft Office and company systems, or equivalent experience with similar Centralized Laboratory systems preferred
• Strong knowledge of Project Services processes, company laboratory processes, and/or equivalent working knowledge of central laboratory operations preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

• Strong people management skills with the ability to develop and lead cross-functional teams
• Excellent interpersonal, organizational, and client management skills with the ability to meet deadlines in a fast-paced environment
• Strong written and verbal communication skills and the ability to establish and maintain effective working relationships with coworkers, managers, and clients

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

The potential base pay range for this role, when annualized, is $83,000.00 – $. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.