Business Office Manager - Viva at Gainesville

Position: Business Office Manager - Viva at Gainesville

Location: Gainesville, GA

Job :138

# of Openings:1

DEPARTMENT: Administration

REPORTS TO: Controller and Chief Financial Officer

• The essential functions of the job for the Business Office Manager requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).
• Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
• Must be able to read, write, speak and understand English.
• Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loved ones.
• Must adhere to all facility policies and procedures.

• Assist Department Heads, as needed, with entering appropriate data.
• Supervise, coach, and mentor the Receptionist.
• Community point of contact for Human Resources and Accounting situations.
• Type memos, correspondence, reports, and other documents as requested.
• Maintains current file of residents, resident emergency telephone numbers, and emergency telephone numbers for on-call personnel, department extensions.
• Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis.
• Maintains confidentiality of all pertinent resident information to ensure that resident rights are protected.
• Knowledgeable about community services and rates.
• As approved by Executive Director, responsible for performing administrative tasks.
• As approved by Executive Director, responsible for compiling data, to be shared with the Home Office.
• Reconcile and transmit petty cash reimbursement requests bi-weekly
• Mails invoices, Separation Reports, garnishments, etc. to Home Office in timely manner.
• Responsible for keeping track of receipts for household account, attaching to check stubs, and mailing to Business Office monthly.
• Handles semi-monthly supply orders (office, nursing, housekeeping, uniforms, etc.).
• Creates and maintains an atmosphere of warmth, personal interest and positive emphasis with professionalism and confidentiality
• Assists and supports management and the leadership team with handling and resolving Human Resources issues.
• Informs Executive Director and/or the Human Resources Department of issues related to employee relations within the community.
• Serve as Human Resources subject matter expert for the community and participate on project teams
• Partners with Executive Director in managing Benefits Education and Administration
• Partners with Risk Management in managing Workers Compensation claims to ensure appropriate employee care and costs management.
• Assists employees with internal and external transfer requests and procedures.
• Coordinates and tracks orientation for all new hires
• Ensures accurate maintenance of all employee records and files.
• Maintains current files on employees including I-9, new hire paperwork, performance reviews and disciplinary actions
• Managing the Staffing and Recruiting Process
• Monitors and assists managers/supervisors with hiring processes and issues.
• Opens requisitions for open roles, monitors candidate flow daily, screens resumes daily, shares qualified applicants with hiring manager, assists with setting up interviews, dispositions applicants as appropriate, closes out positions when filled
• Coordinates and administers pre hire screening including applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification.
• Ensures open positions are advertised…