Regional Operations Director

World Class Medicine.
Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

We believe in Truth in Medicine and Trust in Partnerships
, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

Title: Regional Operations Director
Reports To: Chief Operating Officer
Position Type: Full-time
FLSA Status: Exempt
Location: Remote Home Office with 50% or more travel to Partner Hospital locations

Veritas Veterinary Partners seeks an experienced and results-driven Regional Operations Director to oversee the operational performance of a portfolio of multi-specialty Partner Hospitals with $50–$100MM in revenue across a defined region. Reporting directly to the Chief Operating Officer, the Regional Operations Director serves as the primary operational leader for assigned hospitals, providing direct support and accountability to Hospital Directors and, where applicable, Hospital Managers.

This role is responsible for driving financial outcomes, operational consistency and people development across the region while advancing a culture aligned with Veritas Veterinary Partners values. The position requires significant travel and the ability to lead effectively across time zones and varied hospital environments.

• Provide direct operational leadership and accountability to Hospital Directors and Hospital Managers across a portfolio of two to four Partner Hospitals.
• Conduct regular site visits to assess operational performance, identify gaps and implement corrective strategies in partnership with hospital leadership teams.
• Establish and monitor regional operational standards, workflows and performance benchmarks consistent with Veritas policies and best practices.
• Serve as the escalation point for complex operational, clinical support and employee relations matters that exceed hospital-level resolution.
• Lead regional operational planning, including scheduling of site visits, leadership meetings and cross-hospital initiatives.
• Support onboarding and integration of acquired hospitals into Veritas operational standards as needed.
• Own regional P&L performance across all assigned hospitals, including revenue growth, expense management and EBITDA outcomes.
• Partner with Hospital Directors to develop, monitor and manage annual operating budgets and capital expenditure requests.
• Analyze financial reports, KPIs and trend data to identify opportunities, flag risks and drive performance improvement.
• Hold hospital leadership accountable for financial targets, providing coaching and support to address variances.
• Report regional financial performance to the Chief Operating Officer and collaborate on enterprise-level forecasting.

• Directly lead, develop and evaluate Hospital Directors and, where applicable, Hospital Managers within the regional portfolio.
• Identify leadership development needs and work with Human Resources to build succession plans, training pathways and performance improvement strategies.
• Drive associate engagement and retention across the region by modeling Veritas values and holding hospital leaders accountable for team culture outcomes.
• Partner with Human Resources on complex employee relations matters, investigations and workforce planning.
• Conduct regular one-on-one meetings and performance reviews with direct reports to provide clear expectations, feedback and support.

• Collaborate with regional Medical Directors and hospital-level Medical Directors to ensure alignment between operational capacity and clinical delivery.
• Support hospitals in maintaining compliance with AVMA, state veterinary board and accreditation standards applicable to specialty and emergency practice.
• Partner with clinical leadership to address staffing, workflow and facility issues that affect patient care quality or team safety.
• Monitor client experience data across the region and work with hospital leaders to…