Workers Compensation Claims Supervisor - WI

Introduction

At Gallagher Bassett, we help people through challenging moments. We navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. Our team consists of fast‑paced fixers, empathetic experts, and outcomes drivers who thrive on empathy, precision, and partnership.

Role specifics:

• Claims Background: Workers Compensation
• Prior leadership experience: 1‑2+ years of supervisory experience
• Jurisdictional experience: WI, IA
• Licenses: IA
• Location: This role is eligible for fully remote work.

• Supervise: Lead and encourage a Workers Compensation claims team handling diverse caseload sizes and complexities to deliver high‑quality, efficient service.
• Promote Best Practices: Guide the team to handle claims in accordance with Gallagher’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, fostering a culture of performance and continuous improvement.
• Manage Workloads: Set team goals, motivate performance, and manage workloads to ensure optimal efficiency.
• Utilize Technology: Leverage Gallagher technology to enhance team efficiency and service quality.
• Client Communication: Communicate with clients, carriers, and brokers professionally, positively, and proactively.
• Prioritize and Develop: Manage multiple competing priorities, identify coaching opportunities, and position team members for success.

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are handled
• Knowledge of all team member related functions

• Bachelor's Degree

We offer a competitive and comprehensive compensation package. The base salary range represents the low and high ends of the range for this position; actual compensation depends on experience, education, market, and other factors. In addition to a base salary, a wide range of benefits is available.

Minimum core benefits include:

• Medical/dental/vision plans, starting day one
• Life and accident insurance
• 401(k) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – health workshops and digital fitness programs
• Charitable matching gift program
• And more

Gallagher embraces diverse identities, experiences, and talents. We are committed to equal employment opportunity and prohibit discrimination on any protected characteristic. All aspects of employment—recruitment, hiring, training, promotion, compensation, benefits, layoff, and termination—will be conducted without bias. Reasonable accommodations will be provided to qualified individuals with disabilities unless they cause undue hardship.

Review our U.S. Eligibility Requirements for additional information.