Store Leader

As the Store Leader of our newest Winnipeg East location, you will provide high‑level leadership and drive a high‑performance store culture that delivers a consistent and elevated Royal Service experience at scale in a high‑volume, multi‑service environment.

• Provide leadership in line with our values to well‑trained and developed Team Members, championing Royal Service and setting the tone for an exceptional customer experience.
• Foster a safe and respectful work environment.
• Manage all aspects of day‑to‑day operations in a high‑volume, multi‑department store, ensuring consistent execution of company standards.
• Create team‑building opportunities through events, team meetings, on‑floor interaction, and other store activities.
• Ensure the store playbook is translated, delivered to, and understood by all Team Members.
• Execute on store plans to achieve sales targets, control expenses, and achieve profitability in line with company policies, practices and values.
• Lead and develop a large team through structured coaching, mentoring, daily floor presence, and performance management to drive results.
• Identify talent for succession planning and career development through regular performance feedback and monitoring.
• Recruit, hire, develop, and retain Team Members through effective leadership practices in a high‑volume environment.
• Embed Royal Service standards across all operational areas, including merchandising, replenishment, and checkout.
• Resolve customer concerns with urgency and Royal Service.
• Promote awareness and ensure compliance with standard operating procedures, company policies and guidelines, health and safety procedures, and loss prevention protocols.
• Communicate clearly between the store, the District Leader, and Home Office through monthly team meetings and individual coaching sessions.
• Understand all aspects and accountabilities of all store positions.
• Implement merchandising directives and standards to support an outstanding shopping experience.
• Remain aware of and comply with all provincial and local laws and regulations.
• Monitor local competitors for business and talent on an ongoing basis.
• Open and close the store as required.

• High school diploma or equivalent; post‑secondary education in a related field considered an asset.
• 5+ years progressive leadership experience in a high‑volume, large‑format retail environment.
• Experience leading large teams across multiple departments, functions, or locations.
• Outstanding leadership skills; ability to provide vision and direction while coaching, mentoring, and teaching.
• Leads from the floor, working alongside the team to drive results and customer experience.
• Strong people and customer‑service orientation.
• Community focused.
• Excellent written and verbal communication skills.
• Strong time‑management, organizational, and problem‑solving skills.
• Strong financial acumen with proven success in managing inventory, maximizing sales and profitability; ability to work within a budget.
• Strategic thinker; ability to plan and execute to achieve goals.
• Strong computer skills, including experience with MS Office; ability to learn and use new technology.
• Ability to develop, motivate, and work well in a team environment.
• Ability to work in a fast‑paced, changing environment with minimal direction.
• Emergency First Aid certification.

We’ll offer a competitive salary and top‑notch company‑paid benefits. You’ll also participate in annual profit sharing, a variety of savings plan options, and we’ll match contributions to your pension as soon as you’re eligible. You’ll receive a store discount on your first day and other great perks.

Princess Auto Ltd. will consult with all applicants requesting accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.