Office​/Billing Manager

Office Manager

SERVPRO of Palo Alto is hiring an Office Manager. As the Office Manager you will be responsible for managing, training, and motivating the office team, overseeing all accounting functions, administrative activities, and ensuring customer satisfaction.

• Dental insurance
• Health insurance
• Vision insurance
• Competitive compensation
• Career progression
• Professional development
• And more!

• Assist in hiring office personnel and ensure employment best practices and compliance
• Manage the training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation plan as needed

• High school diploma/GED;
  Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of customer service and/or office-related experience
• At least 3 years in Xactimate billing for Mitigation related jobs
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Flexible work from home options available.