Project Manager - Client Services

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Client Onboarding organization is responsible for accurate, efficient, effective and timely onboarding of clients across all businesses and geographies  are looking for a Project Manager in our Lincoln office to plan and execute various onboarding projects and other responsibilities.

Starting Pay Rate: $60,000 - $70,000 based on experience.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes 24 hours of in-office work each week, for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

Planning and successful execution of multiple onboarding projects through cross functional collaboration

Performing analysis/due diligence, creating clear and attainable objectives and building project requirements

Actively tracking each aspect of project performance against schedules and critical paths

Providing status reporting and updates on issue resolution

Delivering against agreed cost, time, scope and quality constraints

Coordinating and promoting continuous improvement of workflows, procedures, processes and standards

3 + years in project management experience

Experience in end to end onboarding and implementation

Experience with Microsoft project, JIRA and confluence.

Demonstrated effectiveness in project management, process management and optimization

Demonstrated effectiveness in process management and optimization

Excellent workflow management skills / experience

Innovation and change management implementation

Process re-engineering and improvement

Strong organization and prioritizing skills

Proactive thinking and execution abilities

Detail oriented balanced with a strategic view

Client focused – internal and external facing

Results oriented and ability to manage multiple priorities

Ability to effectively coordinate with all levels of the organization

Strong MIS/Metrics analysis and reporting skills

Excellent relationship building skills

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&DD insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at  or c

Nelnet is a Drug Free and Tobacco Free Workplace.