Manager of Quality Improvement School Age Programs

We are seeking a Manager of School‑Age Programs to work under the Senior Director of QUALITYstarsNY and develop the QSNY model for school-aged children.

OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

• Collaborate with central office staff and external partners to plan phased integration of SACC‑licensed programs into QSNY.
• Facilitate strategic planning, project management, and input gathering for launching support for SACC‑licensed programs.
• Collaborate with the Data and Ratings team to ensure a smooth rating process and platform functionality.
• Plan and facilitate the testing phase of the continuous quality improvement model with school‑age programs, identifying successes and growth areas.
• Serve on the QSNY leadership team, shaping long‑term implementation plans.
• Contribute to budgeting, communication, data systems, and reporting decisions.
• Implement quality control systems for contract and grant deliverables.
• Support data review to inform practices aligned with state priorities.
• Respond to data analysis and write progress reports.
• Monitor and track budget allocations for training and resources.
• Contribute to development of staff manuals and data systems.
• Support hiring and onboarding of new QSNY staff.
• Create and implement a recruitment plan for 10‑20 new QSNY participants after the testing phase.
• Build relationships with stakeholders and represent QSNY at events.
• Develop partnerships with key agencies across the state.
• Maintain efficient records as part of the administrative team.
• Deliver on‑site technical assistance and mentoring to SACC program leaders.
• Provide ongoing support between site visits, including ordering materials and facilitating training.
• Maintain up‑to‑date Quality Improvement Plans and monitor progress.
• Attend staff meetings and trainings as required.
• Perform special projects and other duties as assigned.

• Bachelor’s Degree or higher.
• 5+ years in a leadership role in a school‑age child care program.
• 3+ years coaching and technical assistance/training to staff within SACC programs.
• Knowledge of NYS SACC Regulations.
• Deep familiarity with school‑age program strengths and needs.
• Excellent oral and written communication skills.
• Excellent record‑keeping and analytical skills using digital platforms.
• Highly organized and flexible.
• Strong relationship‑building skills.
• Reflective nature.
• Comfortable with competing and shifting priorities.
• Sound judgment and decision‑making.
• Deep sense of commitment and integrity.
• Travel regularly to various QSNY locations and partners across the state.

• Master’s Degree in public administration, education, or related field.
• Experience with Microsoft Teams.
• Experience running multi‑site SACC programs.
• New York State SAC Credentialed Professional.
• Experience as a SAC Advisor or Endorser.
• Experience with Project Management software.
• Ability to work at the QSNY office in midtown‑NYC with a 70% onsite‑remote schedule.

• 70/30 hybrid position; remote work is discretionary.
• Standard office equipment used.
• Physical activities include lifting up to 20 lbs, bending, reaching, and prolonged sitting; accommodations provided.
• Travel regularly to QSNY locations and partner agencies across the state.

Pay Range: $80,000 – $85,000

RFCUNY Employee Benefits and Accruals

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E‑Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.