Executive Assistant & Operations Manager

Executive Assistant & Operations Manager

The Executive Assistant & Operations Manager is a strategic partner to the Chapter Executive, enhancing leadership effectiveness, board engagement, and overall organizational excellence across a multi-state chapter. This role connects leadership and operations translating priorities into action, elevating board performance, and ensuring efficient, mission-aligned operations.

Responsibilities:

• Serve as a trusted advisor, anticipating needs and managing competing priorities.
• Enable leadership effectiveness through proactive calendar management, meeting preparation, and streamlined communications.
• Develop briefings, dashboards, and materials to inform decision-making.
• Track and advance strategic priorities, ensuring alignment, accountability.
• Coordinate cross-functional initiatives and remove barriers to implementation.
• Support leadership visibility, preparedness, and stakeholder impact.
• Serve as primary liaison to the Board of Directors; partner with leadership to strengthen board practices and engagement.
• Plan and deliver effective board and committee meetings, including materials and follow-up.
• Support board recruitment, onboarding, development, and engagement.
• Align board efforts with strategic and revenue priorities.
• Ensure integrity, confidentiality, and adherence to Board of Excellence practices.
• Lead continuous improvement of processes, systems, and workflows.
• Oversee core operations (facilities, vendors, administration) aligned with Home Office standards.
• Ensure compliance, mitigate risk, and implement scalable solutions to support growth.
• Foster a high-performing, service-oriented operational environment.
• Partner with Finance and Development to ensure effective financial and revenue processes.
• Support budgeting, forecasting, and reporting with accurate data and insights.
• Oversee operational aspects of revenue flow including gift processing, deposits, compliance).
• Enable the Chapter Executive's fundraising leadership through coordination of donor engagement and stewardship.
• Align board engagement with development priorities.
• Support activation of donor and volunteer experiences.
• Connect teams and Home Office partners to drive alignment and execution.
• Manage executive communications with clarity and professionalism
• Ensure strong stakeholder engagement and exceptional customer service.
• Oversee office operations, systems, and chapter coordination.
• Support CRM/data integrity and reporting as a system user.
• Supervise and support one administrative staff.
• Lead high-priority projects on behalf of the Chapter Executive.
• Identify and implement solutions to improve organizational performance.
• Handle sensitive matters with discretion and sound judgment.

Qualifications:

• Associate's degree required.
• 5+ years of experience in executive support, operations, or nonprofit administration.

Knowledge, Skills and Abilities:

• Proven experience supporting senior leaders and boards with professionalism and discretion.
• Strong organizational, project management, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Financial and operational acumen, including budget tracking and vendor management.
• Highly proactive and self-directed, with the ability to anticipate needs and manage priorities independently.
• Experience with CRM systems (e.g., Personify, Salesforce, or similar).
• Demonstrated integrity, sound judgment, and commitment to confidentiality and mission-driven work.
• Demonstrates commitment to the Alzheimer's Association mission and delivers exceptional service.
• Drives results with strong ownership, attention to detail, and consistent follow-through.
• Builds strong relationships with staff, volunteers, and board leadership.
• Thrives in a fast-paced, evolving environment.
• Handles sensitive information with professionalism and care.
• Ability to lift 50 pounds.
• Willingness to work evenings, weekends, and flexible work schedule when necessary.
• Ability to operate a motor vehicle. Must be in possession of a valid driver's license and insurance.
• Ability to travel.

Title:

Executive Assistant and Operations Manager

Position Location:

Minnetonka, MN

Full Time:
Based on 37.5 hours per week

Position Grade & Compensation:
Grade 206 The Alzheimer's Association's good faith expectation for the salary range for this role is between $58,000 – $65,000

Reports To:

Executive Director

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.