Consumer Lending Operations - SVP Consumer Lending Remote; AK, AZ, CA, NV, WA, WY

Senior Vice President (SVP) of Consumer Lending

We embrace passionate team members who consistently display our values:
United, Informative, Approachable, Caring, and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual member needs. We are committed to ensuring that each member receives a positive service experience and trusted financial advice. Join the Nuvision team today! Let us be part of your career journey!

Reporting directly to the Chief Credit Officer, the Senior Vice President (SVP) of Consumer Lending is a key leader providing strategic oversight and operational excellence across the full spectrum of consumer lending functions, including indirect lending, direct consumer lending underwriting, and consumer lending operations. This role requires strong leadership and management skills, will be a strategic thinker, have strong credit management skills, understand the competitive landscape of Nuvision's markets, utilize profitability analyzing tools for product pricing, and a background familiar with regulatory and compliance ensuring Nuvision's consumer lending programs are competitive, compliant, efficient, and aligned with Nuvision's purpose, vision, and strategic goals.

Supports and leads cultural change within functional areas of responsibility and works closely with the CCO and direct reports as well as other colleagues to sustain an ongoing culture and organizational capabilities.

This position is responsible for setting, achieving, and evaluating lending goals, and responds to changes in regulatory, market, and competitive conditions. The SVP is responsible for ensuring all lending policies, practices, technologies, and workflows enhance member experience, safeguard credit quality, and drive sustainable portfolio growth. As a senior leader, the SVP collaborates with executive leadership and cross-functional teams to ensure lending products and services meet member needs and advance the Credit Union's vision and purpose.

This position develops and executes the consumer lending segment in conjunction with other leaders. In close consultation with the executive leadership, establishes cross-functional processes and defines the consumer lending sales, underwritings, and operations sets. Accountable for building deep and profitable relationships with partners and achieves annual business results (P&L) that meet or exceed annual budget plan and goals. This position is accountable for overall consumer lending success.

Responsibilities:

• Provide strategic leadership and enterprise accountability for the consumer lending division, encompassing indirect lending, consumer lending underwriting, and consumer lending operations, with responsibility for overall performance, alignment, and results across these functions.
• Ensures each department established metrics are tracked, analyzed, and reported on a regular basis.
• In conjunction with the CCO and the Consumer Lending VPs, this position is responsible for development of consumer lending strategy, implementation plan to clearly define and measure each consumer lending area for their performance results and measurable outcomes.
• Ensures competitive product and services for members' needs in each market. Responsible for consumer lending VPs to maximize productivity, profitability (P&L), and efficiency. Delivers annual business results (P&L) better than budget.
• Lead, develop, and hold accountable a team of Vice Presidents responsible for key consumer lending functions by setting clear strategic objectives, performance expectations, and leadership standards, and by supporting their professional growth and succession readiness.
• Monitors performance provides ongoing performance feedback and coaching to direct reports, indirect reports, and others as needed and conducts performance & development conversations as well as effective performance evaluations.
• Partner with the Chief Lending Officer to develop, execute, and monitor consumer lending strategies aligned with the Credit Union's goals, providing regular updates on performance, portfolio trends, and risk considerations.
• Responsible for administration, performance, and optimization of the mortgage systems, analyses and development of department metrics and prepares reports for review by executive leaders and CCO.
• Maintains and monitors the consumer lending pipeline to ensure that loans are processed in a timely manner.
• Maintains and reviews monthly statistics of management and reports quality of loan applications submitted by various channels, approved and funded trends
• Champion continuous improvement and modernization across consumer lending by establishing expectations for process efficiency, effective technology utilization, regulatory adherence, and consistent, high-quality member experiences.
• Ensure strong governance and oversight of credit risk by establishing and maintaining appropriate underwriting standards, portfolio quality controls, and…