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Senior Director, Quality & Performance Insights

Remote / Online - Candidates ideally in
Tallahassee, Leon County, Florida, 32318, USA
Listing for: Cigna Health and Life Insurance Company
Remote/Work from Home position
Listed on 2026-07-07
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 180000 - 300000 USD Yearly USD 180000.00 300000.00 YEAR
Job Description & How to Apply Below

Cigna Health and Life Insurance Company is seeking a Senior Director for Quality, Reinforcement, and Performance Insights to provide strategic leadership for quality performance across Customer Operations. This remote position requires expert guidance in establishing quality definitions and leveraging AI tools to enhance operational execution.

Ideal candidates will have 10+ years of leadership experience and a strong background in quality management systems. Key responsibilities include leading performance insights and guiding multi-disciplinary teams to ensure sustained performance change.

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Position Requirements
10+ Years work experience
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