Disability Claims Manager - Remote

Position: Life & Disability Claims Manager - Remote
Drive claim outcomes as Empire Life's Bilingual Manager of Life and Disability Claims Management, with options for remote or hybrid work from anywhere in Canada. Oversee daily operations and strategic talent development for your team.

In this pivotal leadership role, you will manage daily operations while utilizing data-informed coaching strategies. Your focus will be on early intervention and maintaining decision accuracy, ensuring service excellence in a complex claims landscape, particularly for mental health. You will lead a team of skilled claim managers and directly contribute to the business unit’s success.

Key Responsibilities:

• Provide advanced coaching and mentorship to claim professionals

• Establish measurable performance objectives aligned with team goals

• Deliver a comprehensive training program for new hires

• Facilitate interactive team meetings to foster collaboration

• Drive file reviews for quality assurance

Requirements:

• 5+ years in Disability Management or related fields

• University degree in relevant discipline

• Bilingual in English and French

• Strong analytical and decision-making abilities

• Attention to detail in all communications

Leverage your leadership and coaching skills in this impactful role at Empire Life, where you can directly influence the team's performance.
#J-18808-Ljbffr