Manager, Operations; West Branch
Provo, Utah County, Utah, 84605, USA
Listed on 2026-07-07
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Management
Operations Manager, Program / Project Manager, General Management
Team Rubicon (TR) – Manager, Operations (West Branch)
Team Rubicon (TR) is seeking a Manager, Operations (West Branch) to join our Programs Domestic Ops – West Branch team. The Manager, Operations will lead a motivated team of associates, provide support to volunteer leaders in daily execution of the goals and objectives of the organization. This requires a detailed understanding of all specific functions within the Operations Department. The Manager will be assigned geographic areas to build and motivate teams.
The Manager will have a solid knowledge of the incident command system and expertise in the planning, mobilization, and demobilization operations. The Manager, Operations will be responsible for driving delivery of Team Rubicon Services and capabilities and for establishing and prioritizing the growth strategy for volunteer and community relationships in the Alaska (AK), Washington (WA), Oregon (OR), Utah (UT), Idaho (), and Montana (MT).
This role involves managing resources, finances, personnel issues, and administrative functions to support the organization’s mission and goals.
Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Deputy Director, Operations (West Branch) and is based remote within Washington (WA), Oregon (OR), or Utah (UT).
General Duties:- Manage the assigned budget, ensuring appropriate resource allocation and financial goal achievement.
- Provide leadership and team management by supervising, mentoring and developing assigned staff by setting clear goals and expectations, providing constructive feedback, and fostering a positive and collaborative work environment.
- Evaluate individual staff and team performance and make decisions to improve staff performance, productivity, and efficiency.
- Execute purchasing and expenses per the Branch budget plan.
- Assist with planning and budgeting in line with operational tempo and oversee procurement and distribution of supplies and equipment.
- Support personnel recruitment, deployment, and well-being in all aspects of the disaster cycle, managing schedules and work rotations.
- Assist in developing QCPC team goals, provide specific feedback, and solicit regular input.
- Support Volunteer Management in resolving personnel conflicts.
- Participate in Participation Status Committees as needed.
- Lead the leadership lifecycle program, including recruiting, onboarding, and developing Greyshirt volunteer leaders.
- Support department needs during surges to address operational gaps.
- Build and maintain relationships with donors, partners, and volunteers.
- Lead capacity‑building efforts, local relationship growth, disaster operations, and cross‑functional collaboration.
- Collaborate across the department as needed to meet goals and objectives.
- Organize and participate in training and simulations for disaster response teams.
- Coordinate and manage disaster response operations, including resource and personnel deployment.
- Coordinate with volunteer organizations and partners to maximize resources.
- Function as an Agency Executive.
- As needed, provide EOC support and disaster response coordination across relevant agencies.
- 5-7 years of relevant professional experience in the military, disaster response, emergency management or first responder fields.
- Bachelor’s degree in Emergency Management, Public Administration or related field preferred.
- Proven record of personnel management experience such as recruiting, managing, training, and developing employees and volunteers.
- Proficient with technology tools and in remote working for communicating and coordinating with a large network of TR staff members, Grey shirts (volunteers), and external stakeholders.
- Successful past performance in leading volunteers is highly desired.
- This is a full‑time, REMOTE position and can be based out of one of the following locations:
Washington (WA), Oregon (OR), or Utah (UT) and provides a flexible & non‑traditional work schedule (relocation expenses not provided). - Evening and weekend schedule supporting leadership meetings,…
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