Service Manager, Digital Automation and Control

At ABB
, we help industries run leaner and cleaner—and every person here makes that happen.

Join us and help run what runs the world.

This position reports to:
ELSE Regional Manager Americas
.

In this role, you will lead the Digital Automation and Controls (DAC) team located in Sacramento, California.

• Responsible for P&L results with full accountability of running the day‑to‑day operations, integrating and developing processes to meet business needs across the organization.
• Manage complex issues within functional areas of expertise, be involved in long‑term planning, and contribute to the overall business strategy.
• Coordinate with DAC COE engineering team to shape and execute the services growth strategy while driving continuous improvement and operational excellence.
• Build and maintain strong long‑term customer relationships, ensuring service excellence and improved satisfaction (including NPS).
• Own performance management and organizational leadership, including P&L targets, productivity, investment planning, sales alignment, and development of a high‑performing team.

While we are open to remote work, candidates must be located in the Western US with frequent travel to Sacramento, CA.

This role contributes to the Electrification Service Business Area, Americas Region, specifically US
.

• Bachelor’s Degree in Electrical Engineering, STEM, Business, or similar.
• 10+ years of experience in a senior‑level operations role in electrical engineering, safety, or electrical distribution environment.
• 10+ years of experience managing or supervising an operations team.
• Qualified in managing P&L for multiple lines of business.
• Ability to travel as needed, including frequent travel to Sacramento, CA.

ABB Benefit Summary For Eligible US Employees (excludes ABB E‑mobility, Athens union, Puerto Rico).

• Health, Life & Disability
  • Choice between two medical plan options: PPO Copay Plan or High Deductible Health Plan (with HSAs).
  • Choice between two dental plan options:
    Core and Core Plus.
  • Vision benefit.
  • Company‑paid life insurance (2X base pay).
  • Company‑paid AD&D (1X base pay).
  • Voluntary life and AD&D – 100% employee‑paid up to maximums.
  • Short‑Term Disability – up to 26 weeks, company‑paid.
  • Long‑Term Disability – 60% of pay, company‑paid; ability to buy‑up to 66 ⅔% of pay.
  • Supplemental benefits – 100% employee‑paid (accident insurance, hospital indemnity, critical illness, pet insurance).
  • Parental Leave – up to 6 weeks.
  • Employee Assistance Program.
  • Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.
  • Employee discount program.
• Retirement
  • 401(k) Savings Plan with company contributions.
  • Employee Stock Acquisition Plan (ESAP).
• Time off
  • 11 paid holidays.
  • Salaried exempt positions receive vacation under a permissive time‑away policy.

Salary range: $142,500–$228,000 annually, plus eligibility for short‑term incentive plan/annual bonus.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your EEO rights as an applicant, please visit the following website: https://(Use the "Apply for this Job" box below). Your Rights
6.. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable to access ABB’s career site because of disability. Requests can be made by calling 1‑888‑694‑7762 or emailing US‑ Resumes and applications will not be accepted in this manner.