More jobs:
Senior Manager, Remote Customer Support & Operations
Remote / Online - Candidates ideally in
Seaford, Sussex County, Delaware, 19973, USA
Listed on 2026-07-09
Seaford, Sussex County, Delaware, 19973, USA
Listing for:
Cengage Group
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Management
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cengage Group in Wilmington, Delaware is looking for a Senior Manager, Customer Support to oversee their ed2go customer support team. This role involves managing daily operations for over 130,000 online learners annually in a fully remote setting.
The ideal candidate should have strong call center leadership experience, be customer-focused, and able to support a team in a fast-paced environment. Responsibilities include managing service levels, ensuring quality support, and mentoring team members.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×