Director of Community Operations

Director of Community Operations

Location:

Remote
Compensation: $140,000-$165,000 base salary

52

TEN is an established private investment firm based in Scottsdale, Arizona, specializing in the acquisition and repositioning of manufactured housing communities. With a clear and ambitious growth plan, we aim to expand our portfolio of 3+ star communities from 15 to 40 over the next three years. As one of the top 100 community owners in America, 52

TEN is recognized for its innovative approach and commitment to delivering the best experience in the industry—to our investors, residents, vendors, and our team.

The Director of Community Operations is responsible for the overall performance, scalability, and day‑to‑day execution of 52

TEN’s growing portfolio of manufactured housing communities. This leader manages a team of Regional Community Managers who oversee several communities and their on‑site teams. In the first 12–18 months, the primary focus will be building and strengthening the property operations division—refining systems, coaching teams, and ensuring operational consistency across the portfolio. As the company continues to grow, adding communities and scaling from 20 to 75 team members over the next three years, this role will evolve to become increasingly strategic, with greater emphasis on infrastructure development, cross‑functional leadership, and long‑term portfolio optimization.

Success is defined by growing property‑level NOI, executing Cap Ex plans with excellence, developing operational talent, and building the foundation for scalable, high‑performing operations—all while staying aligned with 52

TEN’s values and culture.

At 52

TEN, we lead with culture—because we believe it’s one of the most defining aspects of our success. We’re a fast‑paced, goal‑oriented company that runs on the Entrepreneurial Operating System (EOS), but we also know that work should complement your life, not consume it. As a fully remote team, we offer the freedom, flexibility, and autonomy to do meaningful work while making more time for what matters most to you.

• The Best Experience – We don’t just focus on delivering exceptional experiences for our residents, investors, and vendors—we believe it starts within our team. At 52
  
  TEN, we strive for excellence in every interaction, celebrating wins, offering support, and ensuring everyone feels valued.
• True Remote Work Perks – Say goodbye to commutes and micromanagement. At 52
  
  TEN, you have the freedom to take ownership over your schedule and the ability to do your best work from anywhere.
• A Seat at the Table – This is more than just a property management job. As Director of Community Operations, you’ll be part of our leadership team with direct influence on strategic decisions and company direction, including leadership team perks.
• Unlimited PTO – We work hard, but we also believe in balance and recovery. Our unlimited PTO policy is designed to help you recharge so you can bring your best self to work.
• A World‑Class Team – We build a team of high‑performing, growth‑minded individuals who genuinely care about lifting each other up. Every day is an opportunity to grow together, share knowledge, and push for excellence. Our culture of support ensures that you’re always surrounded by top‑tier talent with a shared vision.

• You always do the right thing—even when no one’s watching—and you earn trust by being honest, ethical, and transparent.
• You communicate clearly and directly, in writing and in conversation, without unnecessary fluff.
• You’re a quick study who can absorb complex information and act on it confidently.
• You bring energy and optimism to your work, even when the path ahead is unclear.
• You’re driven to get the job done—sometimes that means rolling up your sleeves and putting in extra time, and you're all in.
• You listen first. You seek to understand before responding and value others’ perspectives.
• You can rally people to your ideas and get them moving in the same direction.
• You believe in the mission and don’t get discouraged by uncertainty—you trust the process and…