Program Manager; Remote

Position: Program Manager (Remote)
United States

Suitability/Public Trust

Fully remote

Information Technology

** Overview*
* GovCIO is currently hiring for a Program Manager to join the Military to Civilian Readiness (M2CR) Transition Assistance Program (TAP) team. The selected candidate will provide contracted support to the Department of Veterans Affairs in support of VA's contribution to the interagency TAP mission, including program management, administration, onsite support operations, curriculum development coordination, training support, data analysis, reporting, and strategic planning.

The Program Manager will be a hands-on senior leader responsible for overall contract performance and day-to-day oversight of a geographically dispersed, multidisciplinary team supporting TAP operations across CONUS and OCONUS locations. Strong experience managing resources, schedules, deliverables, risks, staffing, client expectations, and national-scope Federal programs is important.

The environment is dynamic and mission-focused, requiring thought leadership, problem solving, rapid learning, disciplined execution, and the ability to lead teams through planning, coordination, implementation, and continuous improvement.

This position may include remote/offsite support, periodic support at VBA Central Office in Washington, DC, and coordination with personnel supporting military installations worldwide, as required by contract operations and approved by the Government.

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* Please note:

** The contract has not been awarded;  this position remains unfunded and is contingent upon the award of the contract.

** Responsibilities*
* Creates and maintains integrated project and implementation plans for contract deliverables, including the Project Management Plan (PMP), staffing plan, in-processing plan, training plan, operational deployment plan, curriculum development plan, contractor communication plan, risk assessment and mitigation plan, Quality Control Plan (QCP), and transition plan. Manages a multidisciplinary project team supporting TAP program execution, curriculum, operations, training, data analysis, reporting, and program administration.

Reviews, manages, and controls project status, schedules, staffing, risks, issues, budgets, deliverables, and client reporting. Assesses project issues and develops resolutions to meet productivity, quality, timeliness, mission, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for timely intervention, escalation, and problem solving with team members, regional leads, subcontractors, and Government stakeholders.

+ Provide senior-level leadership for TAP contract performance, ensuring all program management, curriculum development and revision, onsite support, training, data analysis, strategic planning, coordination, and implementation requirements are met in an efficient, accountable, and transparent manner.

+ Partner with VA M2CR, the Contracting Officer Representative (COR), Alternate CORs, Government Program Manager, and other stakeholders to strategize, plan, track progress, resolve issues, and maintain alignment with program objectives.

+ Lead implementation of a disciplined, comprehensive, and flexible program management approach, including adherence to the PMP, monitoring of project metrics, rigorous risk management, reporting on schedules, employee onboarding and training, and maintenance of required staffing levels.

+ Oversee a robust regional management model that provides the Government with accurate and timely information on daily operations, including prompt reporting of scheduling, staffing, operational risks, issues, and mitigation strategies.

+ Manage and control Service Contract Act (SCA) contract requirements and support compliance with applicable Status of Forces Agreement (SOFA) programs, requirements, and systems for OCONUS support.

+ Ensure key personnel availability during regular duty hours and same-day acknowledgement of Government requests.

+ Oversee use of the knowledge management system supporting TAP operations, management activities, data collection and reporting, planning activities, training and curriculum activities, event scheduling, version control, communication, and rapid response to recurring and short-notice data calls.

+ Promote high standards of process, quality, professionalism, customer service, and plain-language communication across the team.

+ Identify, manage, and report risks and issues impacting contract progress, staffing, service delivery, curriculum support, data reporting, quality, and program outcomes; develop corrective actions and mitigation strategies.

+ Assure the team monitors, tracks, and provides required Government reports on project schedule, work plan, risks, issues, staffing, training, travel, curriculum development, operations, quality, and performance against targeted dates and goals.

+ Prepare for and participate in recurring program meetings, including Weekly TAP Program Status Briefs, TAP Operations Briefs, Weekly…