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Remote Director of BPO Field Operations

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: ClearCaptions, LLC.
Remote/Work from Home position
Listed on 2026-07-13
Job specializations:
  • Management
    Program / Project Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 172000 - 187000 USD Yearly USD 172000.00 187000.00 YEAR
Job Description & How to Apply Below

Clear Captions, LLC is seeking a Director of BPO Field Operations to oversee the strategy, development, and performance of its outsourced field service network. The role ensures partner installation quality, regulatory compliance, and product knowledge level matching the Direct team.

You will own vendor strategy, contract negotiations, performance management, and training programs across all outsourced providers to support scalable growth with exceptional customer outcomes.

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