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Manager, Operations & Special Projects

Remote / Online - Candidates ideally in
Montréal, Province de Québec, H2B, Canada
Listing for: Carleton University
Full Time, Remote/Work from Home position
Listed on 2026-07-13
Job specializations:
  • Management
    Administrative Management, Operations Management
Job Description & How to Apply Below
Manager, Operations & Special Projects
Duties and Responsibilities
Reporting to the Associate Provost & University Registrar, the Manager, Operations and Special Projects is responsible for the administrative management of the Registrar’s office. This includes overseeing day‑to‑day business operations, human resources management, financial activities, office and stakeholder communications and contracts, events and special projects.

Job also provides operational support to the Academic Advising Centre and Campus Card office assisting with various administrative functions, process improvements and troubleshooting operational issues that arise, as directed by the Associate Provost & University Registrar. This role ensures smooth collaboration between the Registrar’s office, Academic Advising Centre, and Enrolment Management department, including coordinating events and supporting cross‑office projects.

Qualifications

Knowledge of operational management and leadership concepts and practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources

Knowledge of event planning and communications program design, delivery, assessment, and evaluation methodologies, processes, and practices

Knowledge of relevant governing legislation, collective agreements, policies and procedures

Knowledge of Human Resource Management

Knowledge of Budget Management

Knowledge of Facilities Management

Knowledge of best practices in Communications

Knowledge of office as well as the broader university academic units, departments, and divisions

Knowledge of Project Management

Knowledge of office productivity software and databases, internet browsers and search engines, discipline‑specific software, enterprise software, and technology devices

Knowledge of cultural competency and diversity

Knowledge applied to lead event and communication operations for Registrar’s services

Education and Experience

Completion of an undergraduate degree

Minimum of four years in progressively responsible positions including two years of management and leadership experience

Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment, including discussing appropriate technology and requirements.

You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

EEO Statement
Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities;
First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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