Program Manager

Position Summary

We have an exciting opportunity to join our team as a Program Manager. In this role, the successful candidate is responsible for managing complex daily operations of a fast-paced, high-volume research enterprise. Serves as lead on research program operations overseeing the implementation and monitoring of divisional research projects. Assures timely, effective, and efficient processes and procedures are in place and works to continuously improve operations.

In addition to program management responsibilities, this role directly handles the full lifecycle of departmental procurement, purchasing, and financial processing functions. Reports to the Assistant Director of Research Operations. This position supports a department of over 140 employees including leadership, PIs, Post Docs, managers, and research and administrative staff. This is a position requiring 5 days on-site during the 6-month probationary period, after which 1 day of remote work will be allowed.

This is subject to change under the Department Chair's discretion.

• Performs administrative and operational functions to ensure smooth operations for the research branch of the department. Works with colleagues and senior staff to resolve department-related issues and concerns.
• Serves as program manager providing direct managerial support including scheduling, calendar management, meeting setup, coordination, meeting minutes (as needed), and follow-up to the CBI Director and the Vice Chair of Innovation and Predictive Diagnostics. Serves as backup Program Manager for the Vice Chair of Research.
• Serves as the principal liaison between professional and research staff, administration, and staff throughout the institution and outside institutions, as necessary, to accomplish objectives and/or complete projects or assignments. Exercises a high degree of discretion and confidentiality.
• Coordinates the directors’ meetings and may attend meetings as needed for setup and to ensure it proceeds as planned.
• Oversees all aspects of preparation for the compilation of the annual CBI grant Progress report.
• Assists with the recruitment of faculty and staff, including coordinating the logistics of visiting recruits, planning itineraries, scheduling seminars, and facilitating reimbursements. Coordinates VIP visits, including potential donors, important collaborators, and other distinguished guests.
• Leads program and event planning and implementation, managing the logistics of and coordinating content development for meetings, annual international conferences, workshops, education seminars, and other program-related events.
• Manages complex administrative needs for the Center. Coordinates administrative support for the research division to ensure the completion of tasks, maintains and improves workflow and processes, and ensures that services are provided in an effective and efficient manner. Facilitates Center space/office planning ensures space maps are up to date.
• Prepares reports; researches, compiles, and analyzes information; and makes preliminary recommendations based on subject matter knowledge. Responds to requests for information; summarizes and collates data from various sources.
• Serves as point person in the department to all faculty, staff, and students for any research-related issues, problems, concerns, and questions, consulting the Assistant Director of Research Operations as needed.

• Responsible for entering and submitting all order requests for the department, managing the full lifecycle of each order from initiation through delivery and invoice reconciliation on a daily basis. Handles all order types including Punchout orders (e.g., Amazon, Staples, Thermo Fisher, Sigma-Aldrich, Grainger); special request orders requiring vendor quotes and People Soft-approved suppliers; service and capital orders; MCIT catalog and custom MCIT orders;
  
  software license, subscription, and service agreement requests via CLM; invoice payment requests; international wire requests; and one-time payment requests for non-employees, students, and contractors.
• Manages the complete order process for…