Director of PSR Services and Emerging Adults

Director of Psychosocial Rehabilitation Services & Emerging Adults

Reports To Chief Program Officer (CPO)

FLSA / Wage Exempt / Salary ($82,000 - $86,000)

The Director of Psychosocial Rehabilitation Services (PSR) and Emerging Adults (EA) provides senior level strategic, operational, and clinical oversight of Park Center's PSR and Emerging Adults programs. Operating at the intersection of program strategy and organizational leadership, this role is responsible for setting program direction, building and sustaining high-performing teams, ensuring compliance with regulatory and funding requirements, and driving measurable outcomes for members.

The Director serves as a key member of the senior leadership team and exercises independent judgment in translating organizational goals into program-level results.

This position is distinguished from Manager and Supervisor-level roles by its strategic scope, cross-functional accountability, and authority over program design, staffing structure, and resource allocation.

• Strategic Leadership and Program Direction
• Team Leadership and Workforce Development
• Program Operations and Compliance
• Financial Oversight and Resource Management
• Community Engagement and External Relations
• Risk Management and Organizational Accountability
• Cultural Competence and Inclusion

Education

Master's degree required in social work, psychology, counseling, public health, nonprofit management, or a closely related field.

Bachelor's degree from an accredited institution in social work, sociology, vocational rehabilitation, or related field may be considered with substantial equivalent experience.

Experience

Minimum of five (5) years of progressive experience in mental health, behavioral health, or human services settings.

Minimum of three (3) years in a supervisory or management role with direct oversight of staff teams.

Demonstrated experience leading organizational or programmatic change, including navigating and addressing resistance.

Experience with Tenn Care-funded programs, PSR, Emerging Adults housing, and/or Emerging Adults populations strongly preferred.

People with lived experience of psychiatric diagnosis, addiction, homelessness, or trauma are strongly encouraged to apply.

Knowledge, Skills, and Abilities

Strong working knowledge of Tenn Care requirements, TDMHSAS licensure standards, and CARF accreditation expectations.

Demonstrated ability to interpret and apply financial and programmatic data to decision-making.

Skilled in performance management, including constructive coaching, corrective action, and professional development planning.

Excellent written and verbal communication skills appropriate for executive-level reporting, community engagement, and direct staff interaction.

Ability to build and maintain productive relationships across organizational levels and with external stakeholders.

Must possess a valid driver's license, proof of personal automobile insurance, and be insurable under Park Center's automobile insurance policy.

Must hold or obtain CPRP certification within one (1) year of hire.

• Health insurance
• Dental Insurance
• Vision insurance
• Short Term and Long Term Disability insurance
• Employee discounts
• Life insurance
• Paid time off
• Retirement plan
• Health Savings Account
• Dependent Care Flexible Spending Account

This position operates in a professional office environment with remote work flexibility as operationally appropriate. Regular travel between Park Center's main office, EA housing sites, and community locations is required. Standard office equipment including computers, phones, and document management systems are used routinely.

While performing the duties of this position, the employee is occasionally required to stand, walk, sit, use hands to handle objects, reach with hands and arms, climb stairs, and balance. The employee must occasionally lift or move up to 10 pounds. Visual ability to detect errors is required.

Emerging Adults (EA) Program Manager;
Emerging Adults (EA) Housing Supervisor; PSR Supervisor

Monday through Friday, 7:30 a.m. to 3:30 p.m. or 8:00 a.m. to 4:00 p.m. Schedule flexibility may be required based on program needs.

948 Woodland St, Nashville, TN 37206; EA housing sites; and within the community as required.

Disclaimer

This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities as business needs require.