NA PSD PMO Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a NA PSD PMO Manager based in the United States.

This role offers the opportunity to lead strategic program management activities within a large-scale technology services environment. As a NA PSD PMO Manager, you will oversee complex initiatives, guide teams, and drive operational excellence across solution and service delivery programs. You will work closely with senior stakeholders, clients, and cross-functional teams to improve business outcomes, customer satisfaction, and financial performance. The position combines leadership, business strategy, project governance, and practice management responsibilities.

You will play a key role in shaping delivery models, developing capabilities, and supporting growth initiatives across a regional scope. This remote opportunity is ideal for an experienced leader who excels at managing transformation, teams, and high-impact technology engagements.

As a NA PSD PMO Manager, you will provide strategic and operational leadership for practice management activities, ensuring successful delivery, business growth, and continuous improvement across complex programs and engagements.

• Direct and oversee activities for large practice teams, ensuring alignment with business objectives, customer needs, and organizational priorities.
• Provide strategic direction to maximize performance across solution and industry-focused initiatives.
• Develop and execute business plans that balance customer requirements, market opportunities, and long-term growth strategies.
• Drive successful delivery of orders, revenue targets, margins, and operational objectives for practice engagements.
• Collaborate with client leadership teams to support engagement strategy, business decisions, pursuit activities, and delivery success.
• Manage team effectiveness, workforce planning, utilization targets, employee development, coaching, and performance initiatives.
• Build and maintain strong relationships with senior customer stakeholders and participate in strategic consulting engagements.
• Oversee solution portfolios and manage the lifecycle of services, offerings, and delivery capabilities.
• Partner with strategy, marketing, and solution development teams to enhance offerings and identify new opportunities.
• Establish and improve delivery models, operational processes, and best practices to optimize performance.
• Sponsor the development of innovative approaches, methodologies, and intellectual capital within the practice area.
• Act as a senior representative for the practice area in customer engagements, industry forums, and professional communities.
• Support the creation of industry content, thought leadership materials, and strategic insights.

The ideal candidate brings extensive experience in technology services, program leadership, business development, and operational management, with the ability to influence senior stakeholders and lead complex initiatives.

• Bachelor’s degree required; advanced university degree preferred.
• 10–15+ years of directly related experience in technology services, consulting, program management, or business leadership roles.
• Strong understanding of enterprise organizations, business processes, market dynamics, products, and service delivery models.
• Proven experience managing large teams, developing talent, and driving performance through coaching and mentoring.
• Expertise in project and program planning, assessment, governance, and execution.
• Strong business development, account management, and client engagement experience.
• Knowledge of financial management principles, forecasting methods, revenue performance, and operational planning.
• Experience developing delivery strategies, capacity plans, and scalable operational models.
• Ability to influence senior executives and manage complex cross-functional relationships.
• Strong strategic thinking, problem-solving, communication, and leadership skills.
• Ability to balance long-term business strategy with operational execution.

• Competitive annual salary range of $135,000–$310,500, depending on location, experience, education, and skills.
• Potential eligibility for variable incentives in addition to base compensation.
• Remote work flexibility with a teleworker arrangement.
• Comprehensive health and wellbeing benefits supporting employees and their families.
• Professional development programs designed to support career growth and skill advancement.
• Opportunities to expand expertise, take on new challenges, and grow within a global technology environment.
• Inclusive workplace culture that values diverse perspectives and collaboration.
• Opportunity to lead impactful technology initiatives that help organizations accelerate transformation.