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Remote: Customer Success Transformation Leader
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-07-13
San Diego, San Diego County, California, 92189, USA
Listing for:
Zoom Video Communications, Inc.
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
Management
Change Management
Job Description & How to Apply Below
Zoom Video Communications, Inc. is seeking a Head of Customer Success Transformation to design measurement frameworks, drive operating-model changes, and elevate customer outcomes while working remotely.
You will oversee end-to-end transformation programs, build a robust metrics foundation, and present insights to executives on retention, adoption, and revenue impact. The role requires senior leadership across global CS teams, deep CS platforms knowledge, and strong collaboration with C-level
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