Area Director

Location Requirement

This is primarily a field-based position (75% of time) requiring the selected candidate to reside within Miami-Dade or Broward County and regularly support the greater Miami–Fort Lauderdale market.

P.F. Chang's is a leader in the restaurant industry, dedicated to delivering exceptional guest experiences and fostering a culture of excellence, integrity, and innovation. The Area Director (known as the Market Partner) oversees multiple restaurants within a designated market, driving sales growth and ensuring operational excellence. This leader ensures alignment with our corporate vision and maintaining the highest standards of quality and service.

• Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market.
• Guide teams in achieving KPIs, EBITDA targets, and cost-control goals.
• Ensure compliance with brand standards, health codes, and safety protocols through regular site visits.

• Partner with Operating Partners to launch innovative sales strategies and drive revenue.
• Analyze market trends to adjust tactics and stay ahead of the curve.
• Champion upselling, marketing initiatives, and service strategies to grow top-line sales.

• Set strategic direction for the market that aligns with company goals.
• Monitor restaurant performance and identify opportunities for continuous improvement.
• Mentor Operating Partners and support their development into senior leadership roles.
• Lead recruitment and onboarding of new management trainees to ensure long‑term success.
• Promote a strong, unified culture of excellence, integrity, and innovation across locations.

• Support recruiting, training, and team building across all restaurants in the market.
• Provide consistent coaching and feedback to elevate team performance.
• Assist with conflict resolution and employee relations to maintain a positive work environment.

• Requires extensive experience in multi‑restaurant leadership in a full‑service restaurant company in a polished/upscale casual dining restaurant company.
• Strong passion for delivering exceptional guest experiences with a guest‑centric mindset.
• Proven track record in driving sales growth and achieving KPIs.
• Strong financial acumen and proficiency in POS and corporate software systems.
• Excellent interpersonal communication, critical thinking, and emotional intelligence.
• Prior experience in opening restaurants is strongly preferred.

• Work is performed primarily in a restaurant environment, occasionally in an office and remote (home).
• Ability to perform the essential functions of the role, including prolonged standing, walking, and other physical tasks, with or without reasonable accommodation.
• Must be able to travel extensively - up to 75% of the time.

• Comprehensive Benefits:
  Medical, dental, vision and 401(k) starting on the 1st of the month following the hire date.
• Paid Vacation and Sick Time: 20 days per calendar year for full‑time Global Support Center team members, prorated for new hires.
• Paid Holidays: 12 company‑selected holidays plus 2 floating holidays per year.
• Competitive Pay &
  
  Performance Incentives:
  
  Annual bonuses based on Company performance.
• Professional Development:
  Tuition reimbursement for job related programs.
• Lucky Cat Meal Card:
  Preloaded meal card for use at any corporate-owned P.F. Chang’s location.
• Exclusive Discounts:
  Access exclusive employee discounts.
• Supportive Community:
  Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose:
To Celebrate Life. Family. Food.

• Search for jobs by keyword or location.
• Gather your work history, and if applicable, prepare your resume for submission.
• Click “Apply Now” to submit your application.