Process Improvement & Standards Manager

Creating Peace of Mind by Pioneering Safety and Security. At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Process Improvement & Standards Manager – US Remote

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H‑1B, TN, etc.) for this position. This role offers a flexible remote work arrangement with occasional on‑site visits as needed.

The Process Improvement & Standards Manager will lead a cross‑functional team of data analysts and Lean/change specialists to accelerate business performance through aligned metrics, disciplined problem solving, and sustainable process improvement. Responsibilities include building a robust, cascading scorecard that flows from Business Operations Leadership to individual contributors; creating and sustaining a prioritized pipeline of analytics and improvement projects; rolling out Leader Standard Work across Business Operations;

facilitating Rapid Improvement Events (RIEs), Kaizen events and problem‑solving training; and coaching the team and business leaders through improvement projects to ensure results are delivered and sustained.

• Define, design and implement a single, robust performance scorecard framework that cascades Business Operations Leadership goals through senior leaders to front‑line teams and individual contributors.
• Translate strategic objectives into measurable KPIs, targets and behaviors; ensure owners and cadences are defined for all metrics.
• Build dashboards and visual management (digital and/or physical) to make performance transparent at all levels.
• Establish data governance and metric definitions to ensure one version of truth.

• Create and manage a prioritized pipeline of analytics and improvement projects aligned to strategic priorities (cost, quality, delivery, safety, customer experience).
• Define intake, prioritization, business case, resourcing and handoff processes for analytics and improvement work.
• Oversee delivery of analytics (insights, root‑cause analysis, predictive models) and translate findings into actionable improvement plans.
• Track project ROI and benefits realization; maintain project health and escalation protocols.

• Lead the rollout and adoption of Leader Standard Work (LSW) across Business Operations including development of role‑specific LSW, coaching models and audit/cadence mechanisms (Implementation of MDI throughout Business Operations).
• Drive daily management practices (Gemba cadence, visual boards, huddles) to sustain improvements and accelerate decision making.
• Design and monitor LSW/MDI compliance and improvement audits; use findings to close gaps and coach leaders.

• Plan, facilitate and/or sponsor RIEs, Kaizen events and structured problem‑solving (A3, DMAIC, 8D or equivalent).
• Develop and deliver problem‑solving and Lean curricula for multiple audiences (managers, supervisors, frontline).
• Support pre/post standard work, control plans and sustainment activities following events.

• Lead, mentor and grow a blended team of data analysts and continuous improvement practitioners.
• Coach team members and business leaders through complex root‑cause analysis, hypothesis testing and countermeasure selection.
• Recruit, develop and retain high‑performing talent; set clear objectives, KPIs and development plans.

• Partner with Business Operations Leadership and cross‑functional teams to align priorities, secure resources and remove barriers.
• Apply change management practices to ensure adoption of new processes, roles and metrics.
• Communicate progress, wins and lessons learned through executive summaries, reviews and visual performance tools.

• Support functional…