Account Director - Raleigh, NC

Attended, a Raleigh-based event planning and production company, seeks an awesome Account Director to join our growing team.

As Account Director, you are a senior client services leader, one part strategist, one part relationship builder, and one part coach. You will own our most important client relationships, drive account growth, and ensure exceptional project delivery across the entire client services team. You are equally comfortable in an executive planning session and on a show floor, and you know how to grow accounts by delivering work worth growing.

For this role, you’ll need to live in or near Raleigh, NC, and be willing to work in our downtown office 3-5 days per week and have the ability to work from home 1-2 days per week.

The Account Director will have the following responsibilities:

Serve as the senior relationship holder for key accounts, building trusted partnerships with client stakeholders up to the executive level

Own multi-year client agreements, including agency of record relationships, retainers, and statements of work, managing commitments, reporting, and reconciliation with discipline

Lead annual business reviews and quarterly planning sessions that demonstrate value and set up renewal and expansion conversations

Own account growth across your portfolio, identifying opportunities, shaping proposals and estimates, and managing the intake of new requests

Take accountability for project delivery across the client services team, from a 40-person kickoff to a multi‑thousand‑person conference, ensuring every project is on time, on budget, and on brand

Directly manage Account Managers, providing coaching, performance feedback, and professional development

Mentor Event Coordinators and set the standard for client service and deliverable quality across the team

Protect project margins by managing rate cards, expense markups, scope, and change orders

Review and approve client‑facing deliverables, including proposals, SOWs, budgets, event plans, and change orders

Partner with the leadership team on team capacity, staffing assignments, and process improvements across client services

Serve as the escalation point for client concerns, resolving issues quickly and protecting the relationship

Provide on‑site leadership for major events

Support new business pursuits for new and existing clients

Take initiative to handle other duties as they arise

6-10 years of post‑collegiate experience in client management, ideally in an agency, events, or tech environment

Experience owning and growing enterprise or key accounts, ideally under retainer or agency of record structures

Experience managing or mentoring client‑facing team members

A strong command of project financials, including budgets, margins, markups, and scope management

Experience with large‑scale corporate events or conferences is a plus

Bachelor's degree or equivalent experience

A culture built on showing up for each other, on‑site and off

An office in Downtown Raleigh with all of the creature comforts within walking distance

Fully paid parking pass

Unlimited PTO

Monthly cell phone reimbursement

Employee medical insurance is fully paid by the company, with PPO and HSA options

Dental, vision, and family medical coverage available

Salary range: $90,000 to $95,000 annually

Email your resume to  with the subject line "Consider it handled". In the body of your email, answer these two questions in a short paragraph each:

Tell us about an account you grew. Where did it start, what did you do, and where did it end up?

Describe a moment when a project was heading off track with a client. What did you do, and what changed afterward?

We read every application, and how you write matters to us as much as what you've done.