Senior Manager, Business Unit Operations, MedTech Global Customer Solutions - US Region

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

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Job Function:
Supply Chain Deliver
Job Sub Function:
Multi-Family Supply Chain Deliver
Job Category:
People Leader
All Job Posting Locations:
Memphis, Tennessee, United States of America, Raritan, New Jersey, United States of America, Remote (US)
Job Description:

Johnson & Johnson is recruiting for a Business Unit Operations Senior Manager for Med Tech Americas: US Region. This role will represent Deliver with the US Regional E2E Supply Chain Leaders and Commercial Leaders by bringing operational expertise and a full view of the Deliver strategy, operations, and customer priorities for Med Tech. This role also plays a critical role in partnering within the Global Deliver functions (Regional Deliver Operations, Regional and Global Deliver Excellence, Global Segment Deliver) to drive strategy execution at high levels of performance.

The Senior Manager will be focused on the Surgery, Electrophysiology, Neurovascular, and Mentor businesses. This position can be located in Raritan, NJ or Memphis, TN. Remote work options within the US may be considered on a case-by-case basis and if approved by the Company.

About Med Tech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at

Key Responsibilities:

• Accountable for Regional Deliver business performance and inputs across the E2E US Regional organization, including issue management, communication & customer escalations. Influences across functions to drive performance objectives
• Identifies and implements cost improvements and value creation initiatives, partnering E2E across Supply Chain, Deliver and Commercial
• Brings the Voice of the Customer to Regional supply chain partners and leads/collaborates on Customer Experience improvements initiatives
• Acts as the Deliver point of contact for key regional business unit operations processes, including Regional S&OP and S&OE, and New Product Introductions
• Serves as Subject Matter Authority for large Network, ERP, and Commercial projects to provide functional domestic outbound and customer expertise, including system and network changes.
• Represents & Integrates into the Regional Business Unit / Financial Planning cycles (LRFP, BP)
• Represents regional priorities and performance in global forums, and ensures that global franchise priorities are aligned in the region

Qualifications:

Required

• A bachelor's degree
• Minimum of 8-10 years of experience in Supply Chain, with demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration, stakeholder management and influence at varying organizational levels
• A minimum of 2 years' experience in direct people leadership, developing and building diverse, high-performance teams with a strong sense of mission
• In-depth knowledge of E2E Supply Chain and ERP processes
• Experience leading against performance targets and strict timeline business results
• Ability to promote a vision and inspire change to transform teams, via strong engagement/influencing/communication
• Able to build strong partnerships internally and externally with customer focus
• Experience and success in leading projects & delivering business results
• Demonstrated business insight and customer centric perspective
• This position may require up to 10% domestic & international travel

Preferred

• Certification in Lean or Six Sigma
• Project Management
• US Med Tech experience

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation,…