Chief of Staff

S'more about the team

If you’re keen to join a dynamic team on a journey to scale with your out-of-the-box thinking and rigorous problem solving, look no further. We have an exciting opportunity to be the Chief of Staff to the CEO of Hello Fresh Canada.

• Reporting directly into the CEO of Hello Fresh Canada, you will be a key strategic partner and trusted advisor to the CEO and Senior Leadership Team within the Canadian business.
• Under the guidance of the CEO and Senior Leadership Team, identify and prioritise what needs to be built to set our Canadian organisation up for long-term success. Drive decision-making, program management, and initiative implementation.
• Work across the organization both in the Canadian market and globally (specifically aligning with the North American platform) to clarify strategic information cascades, optimise cross-functional collaboration, and ensure our organisational design supports scale.
• Organise and execute quarterly and annual strategic and business planning for the Canadian organisation, including leading the Canadian OKR process and supporting the CEO throughout the bi-annual budgeting process.
• Oversee critical corporate infrastructure, office footprint strategy, and real estate procurement; establish governance and cross-functional accountability for major capital and construction projects.
• Act as Chair for the Canadian Broader Leadership Team (BLT), organising and leading regular meetings and driving the Canadian leadership agenda.
• Review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them.
• Improve existing processes and optimise organisational procedures for efficiency and productivity.
• Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with CEO and other executives on special projects.
• Be a champion of the Hello Fresh DNA, living our values in all that you do.
• All other duties, as assigned.

• Bachelor's or Master’s degree in Engineering, Business Administration, Operations, or a highly analytical equivalent field.
• 7+ years experience working within and scaling a fast-growth business or consultancy in a progressively senior role, up to the management or director level.
• An exceptional analyst and systems thinker: proficient in leveraging data architectures, workflow mapping, and process improvement frameworks to build compelling, data‑driven answers.
• You are a highly adaptable, empathetic individual who enjoys working in a fast‑moving, uncertain environment.
• You lead by example in your organisation, where you are admired and respected.
• You have a demonstrated ability to consult, influence, and partner with senior leaders in developing and executing strategies to drive business performance for a range of business units.
• You love food and want to be a key part of our mission to change the way people eat.

• Box Discount – Amazing discounts on 1 box per week; 75% discount on weekly Hello Fresh and Chefs Plate meal kits and 50% off weekly Factor meal box.
• Health & Wellness – Health and Dental benefits from day one, a Health Spending Account, unlimited access to the Headspace app, and 25% discount on Good Life fitness memberships.
• RRSP Matching – Competitive RRSP matching program offered.
• Vacation & PTO – Generous vacation and PTO to help you create a good work‑life balance.
• Family Benefits – Parental leave top‑up program for expectant parents.
• Growth & Development – Support your career progression, provide development opportunities, and invest in your continued learning through an organization‑wide L&D fund.
• Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunities to experience the fun.
• Diversity & Inclusion Initiatives – Commitment to diversity, equity, and inclusion efforts with ERGs such as Fresh Pride, Women Empowered, and LIMES.
• Food Puns – Puns in meeting room names and other lighthearted touches.

Flexible Hybrid Approach:
We provide flexible work arrangements, offering remote work flexibility along with the opportunity to collaborate in the office. Teams choose when and how often they work from the office, with a minimum of two days per week and most teams in office 2‑3 days per week.

Working Conditions:

As a food company, we use ingredients that may be considered common allergens (peanuts, tree nuts, milk, etc.). Exposure to such allergens may occur. If you have concerns about exposure, please disclose during the hiring process.

Location and Salary:
Toronto, ON – Pay Range: $150,000 — $160,000 CAD.