Licensed Assistant Manager

Job Description

Location:

Store 257, Centennial Commons, Memphis, Tennessee, United States of America

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

A Visionworks Licensed Retail Supervisor/Assistant Manager is a leader, supporting the business s person models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP also supports the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing the associate team with coaching and development to ensure a simple, human and bold patient and customer journey.

• Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
• Role model and engage in all steps of the Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer needs are met.
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership with the General Manager.
• Execute all broad operational activities to meet the store's financial and customer experience goals.

• 1–5 years of supervisory experience required.
• Have/maintain a State Opticians License.

• Vision Coverage
• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

For roles that are remote (Work From Home) or hybrid (partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.