Application Support Specialist

Title

Application Support Specialist

Application Support Specialist

Denton

UNT-Enrollment Management

UNT-Registrar

UNT-Registrar-165001

University of North Texas, Denton

$42,000

1.000000

TRS eligible

This position is responsible for working with academic units to ensure proper coding and maintenance of all degree requirements in UNT’s degree audit application. Requires extensive knowledge and understanding of student, curricular, and academic records, processes, and academic policies and procedures, including the ability to identify and address problems. Maintaining updated degree audits and sequencing has a direct impact on enrollment and retention.

Requires superior analytical and problem‑solving skills with demonstrated competence in the use of logic.

NOTE:

This is a technical position and is not student facing.

Associate’s degree in a related field and two years of work experience in computing, information systems, or a related field; or any equivalent combination of education, training, and experience.

Proficient understanding of relational database, client‑server concepts, and computer programming, and an understanding of all phases of the application development lifecycle. Strong MS Office skills (Word, Excel). Certifications in supported technologies. Excellent organization, teamwork, problem‑solving, and communication (verbal and written) skills. Ability to work well with people at all levels of the organization.

• Works with academic advising and support areas to develop and maintain the degree audit system, interpreting degree requirements, translating information into system terminology, and entering data into system tables.
• Collaborates with academic areas and interprets curricular requirements to maintain graduate level, four‑year, and transfer sequencing guides/maps available on the UNT website for prospective and continuing students.
• Works with academic advisors and support areas to address individual student issues within the degree audit and student information systems.
• Provides technical assistance to Admissions, Records, and Transfer Processing staff to resolve issues with student records.
• Supports training opportunities for UNT faculty and staff on degree audit usage and functionality, developing and maintaining documentation of degree audit processes.
• Follows proceedings of meetings of key committees to ensure that all approved changes and modifications to UNT’s academic requirements are maintained in the degree audit system.
• Works with the Assistant Registrar for Academic Support as directed on system upgrades and new projects associated with the degree audit system.

Communicating with others to exchange information. Sedentary work primarily involving sitting or standing.

No adverse environmental conditions expected.

Mon‑Fri, 8:00 a.m. – 5:00 p.m. with occasional overtime.

Applicants must submit a minimum of two professional references as part of their application. Additional references may be added after the application has been submitted.

Generous benefits, leave, and perks package that includes flexible hours, remote work arrangements, tuition scholarships for the employee and immediate family, and recreational resources and activities.

The University of North Texas System is firmly committed to equal opportunity and does not permit—or take action to prevent—discrimination, harassment (including sexual violence, domestic violence, dating violence, and stalking), and retaliation based on race, color, religion, national origin, sex, age, disability, genetic information, or veteran status. The system also protects against retaliation for reporting or participating in investigations. The system promptly investigates complaints and takes remedial action when appropriate.

The administration takes action to prevent retaliation against individuals who oppose harassment or discriminatory practices, file a charge, or testify in related investigations.