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Remote Managing Director, CX AI Delivery

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: TELUS Digital
Remote/Work from Home position
Listed on 2026-07-18
Job specializations:
  • Management
    AI Business & Operations, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 208000 - 275000 USD Yearly USD 208000.00 275000.00 YEAR
Job Description & How to Apply Below

TELUS Digital is seeking a Managing Director of CX AI Delivery to lead global CX AI initiatives across contact centers. You will drive growth, profitability, and client value, with full P&L responsibility and strategic influence on the company’s CX technology roadmap.

You will manage cross‑functional teams, partner with TELUS clients and internal stakeholders, and shape innovative AI‑powered CX solutions to transform digital customer experiences at scale.

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