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Remote Merchant Success Lead Retention
Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-18
Sacramento, Sacramento County, California, 95828, USA
Listing for:
Barnes & Noble
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
Management
Client Relationship Management, Account Manager
Job Description & How to Apply Below
Ship Bob is seeking a Manager, Merchant Success to lead a team focused on the retention, expansion, and success of our strategic merchant accounts. You will coach a team of Merchant Success Managers, develop account plans, and drive outcomes that improve ROI for customers.
You will mentor the MSMs, handle escalations, and help shape strategy to achieve revenue targets while maintaining a customer-centric focus across Ship Bob’s product and services.
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