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Remote Incident & Problem Manager - Tier II
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-19
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
F3 Design
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Management
IT Project Manager, Business Continuity -
IT/Tech
IT Project Manager, Business Continuity
Job Description & How to Apply Below
Iron Orbit is seeking an Incident and Problem Manager to lead a distributed team within Managed Services, ensuring rapid incident resolution, effective problem management, and clear communication with stakeholders and customers.
The role coordinates with Senior Service Manager and Customer Success Manager teams, driving root cause analysis and proactive remediation across customer systems while maintaining service continuity and high client satisfaction.
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