PGM - Senior Program Manager

Job Overview

At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for clients.

The Senior Project Manager is responsible for managing the execution of programs across the agency from conception through delivery. This includes managing scope and resources, budget tracking, and oversight of project plans. The role requires a process‑oriented thinker who embraces challenges and rallies teams to ensure program success.

• Works with Crafts across the agency to define, estimate, and align on the overall scope of assigned programs.
• Monitors program progress against the plan and Statement of Work (SOW), proactively communicates variances and works with the team to resolve issues.
• Addresses issues related to scope, schedule, budget, or quality, ensuring scope changes are documented.
• Provides information to the account lead to successfully manage client expectations.
• Adheres to established Targetbase standards and ensures compliance with processes.
• Defines, develops, and implements processes and best practices for Targetbase.
• Is the primary point of contact for assigned programs and leads internal status meetings.

• 7+ years of relevant program or project management experience.
• PMP Certification preferred.
• Bachelor’s Degree.

• Demonstrated ability to lead programs with minimal supervision in a fast‑paced environment where resources are often shared across programs.
• Strong planning, organization, and coordinating skills.
• Strong interpersonal and communication skills.
• Solid PC skills and Microsoft software experience (Word, Excel, Outlook).
• Working knowledge of Workfront or other tracking and project management software.

• Overtime as necessary.
• Travel as necessary.
• Hybrid schedule: 3 days in office and 2 days working from home; must be local to the Dallas–Fort Worth area and willing to be onsite in the Irving office 3 days a week.

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