Team Lead, Market Operations

Overview

• Mom’s wear a lot of hats, they manage logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and both mentoring and training programs.
• It can be an autonomous job that requires good decision‑making skills, but the growth potential is tremendous and you’ll always have a direct link to leadership at Carvana’s home office in Phoenix.
• In return for your hard work, you'll have an opportunity to work at one of the fastest‑growing and most creative technology companies around, helping us promote a life‑changing product and develop a world‑class team.
• Other duties as assigned.

• A Bachelor’s degree from an accredited undergraduate institution.
• At least five years of relevant experience in team leadership roles managing multiple employees.
• Experience handling logistics.
• An ability to operate in ambiguity with the grace of a gazelle…not the gazelle being hungrily chased by a lion, but the one bounding effortlessly through an open African savanna.
• An appreciation for differences of opinion.
• The savvy to manage employee and customer experience, as both will get messy at times, and to thrive in these situations by making interactions rewarding for all involved.
• The skills to examine processes and develop creative solutions.
• An understanding that things will change. We need to know you are okay with that.
• A willingness to roll up your sleeves, take on new assignments, and juggle many things at once.

Demonstrates strong team leadership and logistics management skills, with a focus on enhancing employee and customer experiences. Capable of navigating ambiguity and developing creative solutions in a dynamic environment.