Vice President, Enterprise Program Management Office; EPMO

Vice President of Enterprise Program Management Office (EPMO)

You will be the senior executive accountable for the governance, financial integrity, and delivery discipline of Hagerty’s most consequential technology investment – the APEX program.

Own program financial reporting, cost tracking, forecast, variance reporting, and support executive budget reviews. Coordinate with Hagerty Finance on invoicing, accruals, and approvals. Oversee APEX vendor contract compliance, change order process, contract amendments, and the structured transition of EPMO capability from Accenture.

Maintain the program RAID log, consolidate inputs from business and IT work streams, and report critical dependencies. Develop standardized reporting templates, lead risk review cadences, and timely escalation of issues.

Lead weekly, monthly, and milestone status reporting; highlight misalignments. Organize and facilitate APEX Steering Committee sessions, produce dashboards, decision logs, and updates for CFO, portfolio governance, executive council, and board.

Administer formal change control for scope, schedule, and budget changes. Escalate changes that cross thresholds, ensure stakeholder sign‑off, and communicate decisions.

Design and implement Hagerty’s Enterprise CoE with Accenture, establishing standards, methodologies, governance frameworks, tooling, templates, training, and audit‑ready documentation.

Lead and develop the Hagerty EPMO team, managing program managers embedded in APEX work streams, and coordinate across business, IT, finance, risk, internal audit, and external vendors.

Operate within Azure Dev Ops, Service Now, and SharePoint platforms, build and maintain governance dashboards and reporting layered on top.

• Proven experience in program or transformation management, with significant experience leading governance on large‑scale, multi‑workstream technology implementations – ideally in insurance, financial services, or another regulated industry.
• Experience as the client‑side lead on a major consulting engagement.
• Ability to manage a large implementation partner and discern deliverable quality.
• Proven experience building or standing up a PMO or Center of Excellence from the ground up.
• Exceptional stakeholder management across a complex executive landscape – comfortable presenting to a board and working at detail level with workstream leads.
• Clear, concise communicator in writing, in person, and in slide decks.
• Analytically minded; can interpret trend charts, milestone data, and translate into business risk conversations.
• Comfortable with ambiguity and able to create structure where none exists.

This is a U.S. remote position; team members residing within 20 miles of the Traverse City headquarters are expected to work in the office three days per week.

At Hagerty, we are an inclusive automotive community where all are welcomed, valued, and belong regardless of race, gender, age, or car preference.