Executive Director, Field Engagement Strategy

Job Summary

Executive Director, Future Field Engagement Strategy – a visionary enterprise leader responsible for architecting and activating Novartis’ next‑generation field engagement model. The position may be based remotely anywhere in the U.S. and requires approximately 50% travel. Novartis does not sponsor visas or provide relocation support for this role.

• Design the future field engagement model for Novartis, ensuring it reflects customer‑centric thinking, system‑wide integration, and alignment across all therapeutic areas.
• Turn strategic vision into clear, scalable action plans across five transformation domains: customer targeting, engagement models, field role design, capabilities, and metrics.
• Align field engagement transformation efforts with brand strategy, therapeutic area goals, U.S. commercial priorities, and customer engagement objectives.
• Lead and support five Director‑level workstream leaders, fostering clarity, ownership, and collaboration across initiatives.
• Build strong governance practices, track milestones, and ensure seamless cross‑functional coordination.
• Collaborate with senior leaders in Medical, Market Access, Marketing, People & Organization, and Strategy to co‑create and embed transformation efforts.
• Represent field engagement transformation in enterprise‑wide forums, promoting transparency and connection between field teams and headquarters.
• Engage stakeholders across the organization to build understanding, drive adoption, and sustain momentum for change.
• Guide the development, testing, and scaling of new customer engagement models that respond to evolving market needs and customer expectations.
• Inspire a culture of innovation, teamwork, and customer focus – encouraging bold ideas and breakthrough results.

• Bachelor’s degree required from a 4‑year college or university.
• 10+ years of experience in life sciences, healthcare, technology, or other complex business‑to‑business industries.
• Deep knowledge of commercial strategy, enterprise transformation, or Go‑to‑Market (GTM) design.
• Proven ability to attract, grow, and retain diverse talent while building high‑performing, inclusive teams.
• Strong cross‑functional leadership and collaboration skills across varied teams and stakeholders.
• Strategic thinker with sharp analytical skills and experience leading major initiatives and managing budgets.
• Successful track record of driving changes in matrixed, regulated environments with solid operational and financial acumen.

• MBA degree and experience in regulated or complex B2B industries such as pharmaceuticals, biotechnology, technology, financial services, or consulting.
• Familiarity with agile methodologies, transformation frameworks, and enterprise planning tools that support scalable change.

The salary for this position is expected to range between $225,400 and $418,600 per year, with a performance‑based cash incentive and eligibility for annual equity awards. Eligible U.S. employees receive a comprehensive benefits package that includes health, life, and disability benefits, a 401(k) with company contribution and match, and a generous time‑off package of vacation, personal days, holidays, and other leaves.

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities.