Remote Call Center Team Lead | KPI-Driven Coaching
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-23
Austin, Travis County, Texas, 78716, USA
Listing for:
IonTuition, CP
Full Time, Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
Management
Project & Program Management, General Management, Operations Management
Job Description & How to Apply Below
Ion Tuition CP is seeking a full-time Remote Call Center Supervisor to lead a team of associates from home. You will oversee daily operations, ensure productivity, and implement improvement plans to maintain high quality customer service.
Responsibilities include selecting and coaching staff, monitoring KPIs, reporting to senior management, conducting training for new hires, and ensuring compliance with industry regulations. Proficiency in Microsoft Office is preferred.
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