Senior Manager, Process Operations - Product Creation and Advanced Concepts

Senior Manager, Process Operations – Product Creation & Advanced Concepts

Department: Process Operations

Reports to: Director, Process Operations - Product Creation

Location: North Vancouver, BC

As the Senior Manager, Process Operations – Product Creation & Advanced Concepts, you drive operational excellence across our product creation supply chain functions, as well as strategic integration of Advanced Concepts (AC) innovation into the broader business ecosystem. You are accountable for seasonal delivery, process optimization through cross‑functional alignment, connected and seamless I2C enablement, and integrating AC early‑stage innovation into mainline processes and operating models.

You operate at the intersection of product development, materials, and sourcing to connect internal teams, driving seasonal and strategic priorities that align to business objectives. You play a pivotal role in partnering with the Innovation Incubation squad to accelerate validated concepts into pilot, commercialization, and scale.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

The Process Operations team builds a culture of radical collaboration that enables and scales enterprise-wide processes across the value chain. We empower teams with the clarity, systems, and capabilities needed to achieve operational excellence and deliver seamless, integrated execution. We lead enterprise alignment to connect innovation, operations, and commercialization – fueled by efficiency and transparency. As part of this team, you play a critical role in integrating Advanced Concepts with the broader business, helping turn innovation into scalable, market‑ready impact.

• Leading the operational integration for Advanced Concepts outputs into in‑season pathways
• Partnering with the Innovation Incubation squad to transition concepts into pilots and market‑ready solutions
• Facilitating cross‑functional alignment to deliverables within the Product Creation and Advanced Concepts teams
• Leading seasonal I2C delivery across product development, materials, sourcing and planning teams
• Driving partnership across functional operations, and product and design teams to ensure collaborative, solution‑oriented approach to seasonal delivery
• Developing governance models, KPIs, and tracking systems for incubation programs
• Overseeing portfolio planning, resource allocation, and budget (CAPEX & OPEX)
• Driving alignment and decision‑making across senior stakeholders
• Enabling project teams with clear frameworks, RACI structures, and execution rigor
• Managing external partnerships and innovation ecosystem relationships

• Building, leading and mentoring a high‑performing team
• Presenting incubation results at large scale business moments to senior leadership stakeholders
• Supervising a large incubation portfolio with Project Management reports

• 8+ years’ experience in innovation management, product development, or operations in an apparel creation environment
• Proven experience in project management with a diverse and highly cross‑functional portfolio
• Proven experience influencing senior leadership in cross‑functional environments
• Strong understanding of the product creation environment
• Strong understanding of materials, manufacturing, and product lifecycle
• Financial acumen including budgeting and business case development
• Excellent stakeholder alignment and communication skills
• Proactive in identifying root causes of issues and developing solutions
• Highly flexible and adaptable when faced with ambiguity
• Effective balance of autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Commitment to best solutions and doing what is right
• Passionate about work and outdoor life

The salary range for this role is CAD $126,000 – CAD $165,000. Individual pay is determined by your skills, experience, and level of responsibility.

• Health & Wellbeing – Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program…