Regional Customer Service & Operations Manager - Remote
Remote / Online - Candidates ideally in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-07-24
Everett, Snohomish County, Washington, 98213, USA
Listing for:
State of Washington
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The State of Washington’s Department of Labor and Industries is seeking a Program Manager to lead the Customer Service Program (CSP) across Everett, Mount Vernon, and Bellingham. You will oversee CSP staff, budget, contracts, and policy development, designing statewide customer service initiatives and training programs.
Work with CSP managers statewide to implement quality service practices, monitor performance, and handle problem resolution while ensuring safe and compliant operations.
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