Director of Omnichannel CRM & Customer
Remote / Online - Candidates ideally in
Hilliard, Franklin County, Ohio, 43026, USA
Listed on 2026-07-25
Hilliard, Franklin County, Ohio, 43026, USA
Listing for:
Micro Center
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
Management
Job Description & How to Apply Below
Micro Center is seeking a Director of Customer Relationship Management (CRM) to lead the CRM and data strategy for a store-led omnichannel retail organization in the Hilliard, OH home office. You will drive customer acquisition, retention, and lifetime value using Bloomreach, personalization, and connected digital and in-store experiences.
Reporting to the CMO, you will collaborate with Stores, Merchandising, Marketing, Digital, IT, Analytics, and Customer Support to align customer engagement
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