Program Manager

Employment Program Manager – Rhode Island East Bay Region

Company:RISE Services LLC
Location:Rhode Island East Bay Region — East Providence to Newport
Position Type:Part-time with opportunity to transition to full-time
Schedule:Flexible weekday schedule based on client, employer, and program needs
Travel:Regular travel throughout the East Bay Region is required

RISE Services is a private human services organization that helps individuals with disabilities obtain and maintain competitive, integrated employment. We provide person-centered, community-based employment services that help individuals identify career goals, secure meaningful employment, and develop the skills and supports needed for long-term success.

Our programs operate within highly regulated funding environments and require strict compliance with service authorizations, documentation standards, billing requirements, and program regulations. We value professionalism, accountability, collaboration, measurable outcomes, and high-quality service delivery.

Because our corporate office is in Fredericksburg, Virginia, we are seeking a highly motivated and independent professional who can take ownership of our services in Rhode Island’s East Bay Region.

The Employment Program Manager is a hands-on, working supervisor responsible for overseeing and growing RISE Services’ employment programs in the East Bay Region, primarily from East Providence to Newport.

The Employment Program Manager will:

• Maintain an active client caseload and provide direct employment services.
• Supervise Employment Specialists assigned to the region.
• Represent RISE Services at client, employer, referral, and community meetings.
• Develop relationships with employers and referral partners.
• Help expand the number of individuals served throughout the East Bay Region.
• Ensure services, documentation, and billing meet all applicable requirements.

Approximately
75% of weekly work hours must consist of direct, billable services
, with approximately
25% dedicated to supervision, documentation review, referral development, meetings, program coordination, and administrative responsibilities
.

This position will begin as part-time. As the Rhode Island caseload and referral network grow, our goal is to transition the position into a full-time leadership role. The successful candidate will play a direct role in making that growth possible.

This is not a remote or work-from-home position.Services are delivered in person at client homes, workplaces, employer locations, meetings, and other community settings throughout the East Bay Region.

• Maintain an active caseload and ensure approximately 75% of weekly work hours are billable.
• Provide direct, in-person supported employment and vocational rehabilitation services in accordance with Rhode Island Office of Rehabilitation Services requirements and other applicable program standards.
• Assist individuals with career exploration, employment preparation, job development, job placement, job coaching, workplace integration, and employment retention.
• Meet with clients at their homes, workplaces, employer locations, and other community settings.
• Attend meetings involving clients, families, employers, referral partners, schools, and funding agencies.
• Develop relationships with East Bay employers and identify competitive, integrated employment opportunities that match each client’s interests, strengths, abilities, and goals.
• Provide backup client coverage during staff shortages, call-outs, vacancies, or other service gaps.
• Ensure authorized services are provided consistently and within required time frames.

• Take primary ownership of the day-to-day operation and continued development of RISE Services’ employment programs in the East Bay Region.
• Serve as the primary regional point of contact for clients, staff, employers, ORS personnel, referral sources, and community partners.
• Identify service gaps, transportation barriers, operational concerns, and other obstacles to successful employment outcomes.
• Recommend strategies for program development and growth.
• Wo…