Online Lending Customer Service Manager
Remote / Online - Candidates ideally in
Dundalk, Baltimore City, Maryland, 21222, USA
Listed on 2026-07-25
Dundalk, Baltimore City, Maryland, 21222, USA
Listing for:
Mariner Finance
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
Mariner Finance is seeking an experienced leader to oversee a team of customer service representatives handling online loan inquiries, verification, and tech-support via phone, email and chat. You will drive KPI achievement, ensure compliant processes, and mentor staff to deliver exceptional service.
In this role you will collaborate with senior leadership, review performance data, implement process improvements, and maintain risk-aware, customer-focused operations across our online loan
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