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Senior Project Manager to lead eCRM transformation and build scalable Salesforce governance framework

Remote / Online - Candidates ideally in
Saskatoon, Saskatchewan, S7W, Canada
Listing for: S.i. Systems
Contract, Remote/Work from Home position
Listed on 2026-07-27
Job specializations:
  • Management
    IT Project Manager, Change Management
  • IT/Tech
    IT Project Manager, Change Management
Job Description & How to Apply Below
Position: Senior Project Manager to lead an eCRM transformation and help build a scalable Salesforce governance framework within

Our financial services client is seeking a Senior Project Manager to lead an eCRM transformation and help build a scalable Salesforce governance framework (Remote; AB-preferred)[-66
]

Overview:

This role has two parts: full end-to-end ownership of a high-priority eCRM (Salesforce) project — budget, schedule, resourcing, risk, executive reporting — and a parallel mandate to partner with the Delivery Manager and Salesforce Managing Director to co-design a governance framework that will scale across the broader Salesforce program.

Contract, Edmonton, Remote,

Working Hours:

MST

Must Haves

  • 10+ years of IT project/program management experience, with a proven track record delivering enterprise-scale Salesforce implementations (Sales Cloud, Service Cloud, Marketing Cloud, eCRM)
  • Demonstrated experience building or establishing project/program governance frameworks from the ground up in complex enterprise environments
  • Experience delivering eCRM, customer journey, or digital transformation initiatives within Banking or Financial Services
  • Experience holding external vendors and cross-functional partners accountable under a unified delivery framework
  • Strong executive presence with proven ability to influence senior leaders and align business and technical teams
  • Nice to Have

  • Experience with environment management and Salesforce release train coordination
  • Experience designing intake processes and steering committee mechanisms
  • Familiarity with banking compliance standards and customer data structures
  • Responsibilities

  • Own end-to-end planning, execution, and launch of the eCRM project
  • Manage project budget, schedule, resource allocation, and dependencies; act as primary escalation point for delivery risk
  • Lead executive-level reporting — status decks and presentations for Project Leadership Team and Steering Committees
  • Partner with Delivery Manager and Salesforce Managing Director to audit current processes and co-design governance framework
  • Align business, IT, and vendor stakeholders around standard delivery practices and risk management
  • Position Requirements
    10+ Years work experience
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